Meeting a government official for a software product pitch.

The vagaries of the Indian bureaucracy.

If you have never tried to pitch an American software company’s product to a harassed IT official, then you are in for an experience that can bedevil the mind.

First, you must ensure your local sales team can get you an appointment. Appointments with decision-making officials are like the Holy Grail.

Once it is set up, you then arrive promptly with your A…